Jonathon Knox

Q. Jonathon Knox is a multidisciplinary operations and people leader whose work bridges systems thinking, human resource strategy, and day-to-day execution. As Director of Facilities and Operations at NXTHVN, Jonathon is the organization’s central point of contact for all matters related to staff, apprentices, fellows, vendors, payroll, building systems, and technology infrastructure. His work ensures that every corner of the institution—from physical spaces to personnel—is aligned and optimized to support NXTHVN’s mission and community.

With a background as a team leader across multiple industries—including corporate, nonprofit, and education—Jonathon brings a sharp operational lens to every challenge. He has successfully led high-output teams, implemented Lean and Six Sigma-informed processes, and built environments where excellence, safety, and accountability thrive. His leadership style is grounded in clarity, structure, and a deep respect for the people he serves.

At NXTHVN, Jonathon plays an integral role in the lives of apprentices and fellows, offering mentorship, logistical support, and professional guidance. Whether facilitating onboarding, navigating scheduling and housing concerns, managing timekeeping, or supporting personal and professional development, he is a trusted presence and key problem-solver throughout their experience.

Jonathon has overseen critical infrastructure upgrades at NXTHVN, including the implementation of secure access control systems, organization-wide technology rollouts, and capital improvements that have increased the organization’s revenue capacity and tenant satisfaction. His ability to lead with both strategy and empathy makes him an indispensable asset to the institution’s growth and sustainability.